Returns and Exchanges

What is your return policy?

Unworn, unwashed items in original condition can typically be returned within 30 days of delivery. Personalized and final-sale items are excluded.

How do I start a return or exchange?

To start a return, you can log in to your account page and select the order or contact us at support@amazonleostore.com.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.

You can always contact us for any return questions at support@amazonleostore.com.

My item arrived damaged, defective, or wrong.

Please inspect your order upon receipt and contact us at support@amazonleostore.com within 7 days of delivery with your order number and a photo immediately if the item is defective, damaged, or if you receive the wrong item, so that we can make it right with a replacement or refund. 

When will I get my refund?

Once we receive and inspect your return, refunds are issued to the original payment method and usually post within 5–10 business days.

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